System administration & IT support
I handle day-to-day system administration and IT support, covering maintenance, incidents, onboarding and offboarding, and the steady work that keeps systems running reliably.
I work with small and medium-sized organizations that want dependable IT without unnecessary complexity. The focus is on continuity: fewer surprises, faster recovery, and systems that remain understandable as complexity grows.
What this typically includes
IT support and incidents
Triage, diagnosis, and resolution of issues, with clear follow-up and recurring problem reduction where it matters.
Maintenance and hygiene
Updates, patching, certificate housekeeping, renewals, and routine checks that prevent avoidable outages.
Onboarding and offboarding
Consistent account and access changes aligned with HR, granting and revoking access when people join, change roles, or leave.
Asset and license visibility
A clear view of what exists, what is critical, and where single points of failure or surprise costs hide.
Outcomes you can expect
- Fewer operational interruptions and clearer incident handling.
- Predictable maintenance, updates, and lifecycle decisions.
- Onboarding and offboarding that is consistent and auditable.
- Visibility into what exists: systems, accounts, devices, and key dependencies.
When this is a good fit
- You need a reliable operator to keep daily IT running.
- You want stability improvements without a full replatforming project.
- You have growing complexity in devices, access, and systems.
- You want clearer ownership, documentation, and predictable changes.
Frequently asked questions
Do you work on-site or remote?
Both. Most work can be done remotely. On-site support is possible when it makes sense for onboarding, hardware logistics, or sensitive troubleshooting.
Can you take over from an existing IT provider?
Yes. I can operate alongside an existing IT provider or temporarily take ownership of specific areas. I aim for clarity, continuity, and a clean handover.
Do you provide 24/7 support?
By default, no. If a situation requires it, we can agree on an on-call arrangement with clear expectations.
Get in touch
Whether you know exactly what you need or want to explore options, send a short message with your situation and timeline.
- Organization size and environment (macOS, iOS, Ubuntu)
- The challenge or goal you want to address
- Your timeline or urgency